All businesses, small or large, that serves the public, must be aware of the customer’s overall impressions. This means anything from the first greeting when they walk in, to the state of the public washroom facilities. If you allowed your customers to rate the cleanliness, appearance, and general condition of your restrooms, how do you feel you would fare?
Nice and clean bathrooms in your facility can leave a lasting, positive impression on customers and others. According to industry surveys, restroom cleanliness is a main source of customer complaints. If your fixtures are old and worn, spruce them up. Replace that old rusty paper towel dispenser with an elegant looking Bobrick paper towel dispenser.
Everything can be perfect in your facility, but a bad restroom experience can alter someones impressions in a blink of an eye. Less-than-pleasing odors, crowded conditions, broken or worn accessories, or general clutter are serious issues, but you have the ability to turn the negative experience into a positive one.
If clients feel good about the condition of the restroom, they’re much more inclined to stay longer to consider buying your products and services, now, and to return in the future. Business lost because of an offensive restroom is business that might never be back. Whereas, having a clean and inviting bathroom can bring happy customers back to you, as they’ll associate your business with that pleasant feeling.
Public restrooms can be notably dull, boring and cold. Businesses, that offer public restrooms, may want to put some thought into decorating their washroom so that it is warm and inviting, and offers customers a generally pleasant experience. Here is an example of how decorating can improve the atmosphere of a public restroom.
One of the biggest changes you can make while redecorating a public washroom is to consider some different lighting. Public bathrooms most always have bright, utilitarian fluorescent lighting. This type is economical but not very soothing. Remedy the problem by adding more lighting for a classier appearance. You could install sconces on the walls or even a small table with a nice lamp on it to diffuse the bright cast from the overhead fluorescent fixtures.
With the current downturn of the economy many businesses are trying to lower overhead, but the cutbacks should not be on items like keeping the public restroom in an appealing state. The minute savings that result from disregarding your restrooms are not worth offending your customers.
The washroom fixtures and accessories should always be appealing and in perfect condition. A Bobrick soap dispenser or a Bobrick paper towel dispenser can be a nice addition to almost any restroom. The Bobrick Automatic Hand Dryer, even the tissue paper holder, though, seemingly small, can cement someone’s opinion about a restroom, and the business owners providing it.
Did you ever wonder why Bobrick is the largest supplier of public restroom accessories. Replace your old paper towel dispenser with an attractive Bobrick paper towel dispenser and see why!
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